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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Scarborough

November 20, 2025

5  out of  5
rating by Robert Scarborough
"Hope was my assigned agent and she was extremely courteous and very helpful in this process!"
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Kayla Burch

November 19, 2025

5  out of  5
rating by Kayla Burch
"Talk about patience! SOPHIA was the best person to work with and help me get my insurance straight, even though my schedule is chaotic ! She kept me on task and kept following up to make sure that I was good to go and everything was handled so professionally and smoothly. Really enjoyed her great attitude and walking me through things. She was the BEST !"
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Kayla Marlow

November 14, 2025

5  out of  5
rating by Kayla Marlow
"Jason Scott was so patient with me! It took me a few days to get back with him and I received a friendly follow up text, not a hounding amount of calls from someone trying to sell me something. He was very informative of what I was selecting to cover my vehicles and home, and I feel confident with making the move over to State Farm! I saved over 1k per year between the two policies. Also, the app is wonderful and I truly feel like I have upgraded my insurance coverage and experience! Highly recommend giving Jason a call!"
We responded:
"Thank you so much for your thoughtful review, Kayla! We're delighted to hear that Jason provided patient, informative service and respected your pace throughout the process. It's fantastic that you saved over $1,000 annually and feel confident with your coverage through State Farm. We're also glad you're enjoying the app and the upgraded insurance experience. Your recommendation means a lot to us! If you ever need anything else, Jason and our team are here to help"
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Alyha Jeeboo

November 13, 2025

5  out of  5
rating by Alyha Jeeboo
"Sophia was super helpful, explained things clearly and helped me get a great price!"
We responded:
"Thank you so much for your kind words, Alyha! We're thrilled to hear that Sophia was helpful and made everything clear for you. We're glad she could assist you in getting a great price. If you need any further assistance, feel free to reach out!"
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Kenneth Mccullough

November 11, 2025

5  out of  5
rating by Kenneth Mccullough
"I had a great experience Jeremy Scott was very helpful made process easy"
We responded:
"Thank you so much for your kind words, Kenneth! I’m glad I could make the process easy for you and provide helpful service. I appreciate your feedback and look forward to assisting you again in the future!"
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Drifter Pete

November 11, 2025

5  out of  5
rating by Drifter Pete
"Very pleasant to talk to."
We responded:
"Thank you, Pete! We're glad to hear you found the conversation pleasant. We look forward to servicing your account and providing you with the best support possible."
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Whitney Cleveland

November 9, 2025

5  out of  5
rating by Whitney Cleveland
"Jeremy got back to us quickly, explained everything (where as no other agent has), AND saved us nearly 1k annually!"
We responded:
"Thank you so much, Whitney! I’m thrilled I could get back to you quickly, explain everything clearly, and save you nearly $1,000 a year. It means a lot to me to hear that, and honestly, clients like you are the best part of my agency. I truly appreciate your trust and support!"
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Chris Cleveland

November 9, 2025

5  out of  5
rating by Chris Cleveland
"Jeremy and his team took care of our auto transfer. They work efficient and are very communicative and friendly! If you need to shop around please check Jeremy out!"
We responded:
"Thank you so much, Chris! I’m glad my team and I could make your auto transfer efficient and smooth. We always strive to stay communicative and friendly throughout the process. I appreciate your recommendation—please don’t hesitate to reach out if you need anything else!"
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Hattie Fannin

November 7, 2025

5  out of  5
rating by Hattie Fannin
"Jason was very helpful on adding a new car to our policy! He made it quick and easy! Thank you!"
We responded:
"Thank you so much for your kind words, Hattie! We're delighted to hear that Jason made adding your new car to the policy quick and easy. We appreciate your feedback and are here to help anytime you need!"
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Mykelle Christian

November 2, 2025

5  out of  5
rating by Mykelle Christian
"Ms. Hope was great! She took the time to explain how my insurance coverage works and made sure I received every discount possible. Working with her was a wonderful experience, and I highly recommend her to anyone looking for excellent service."
We responded:
"Thank you so much for your kind words, Mykelle! We're thrilled to hear that Hope provided you with clear explanations and helped you get every discount possible. It's wonderful to know your experience was a positive one. We truly appreciate your recommendation and are here anytime you need assistance!"
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Janet Barnes

November 1, 2025

5  out of  5
rating by Janet Barnes
"Jason took time to explain details of uninsured motorist coverage. It's expensive, but worth covering passengers in your car if they don't have good health insurance."
We responded:
"Thank you for your thoughtful feedback, Janet! We're glad Jason took the time to thoroughly explain the details of uninsured motorist coverage. It’s an important protection for you and your passengers. If you have any more questions or need further assistance, please don’t hesitate to reach out!"
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Jeff D

October 31, 2025

5  out of  5
rating by Jeff D
"I had a great experience working with Sophia. She made the process of finding and switching auto insurance simple and stress-free. Her communication was prompt, and she took the time to explain my options clearly so I could make the best decision for my needs. I highly recommend Jermey Scott State Farm Insurance Agent Office to anyone looking for reliable, professional service. Ask for SOPHIA!!!!!"
We responded:
"Thank you so much for your fantastic review, Jeff! We're glad Sophia made the process of finding and switching auto insurance easy and stress-free for you. It's great to hear her communication and clear explanations helped you make the best decision. We truly appreciate your recommendation of Jeremy Scott State Farm Insurance Agent Office. Be sure to ask for Sophia anytime you need assistance!"
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Ray Ellis

October 29, 2025

5  out of  5
rating by Ray Ellis
"Hope Epps was amazing to work with, she’s very helpful, she’s informative and she helped us lower our insurance dramatically!"
We responded:
"Thank you so much for your kind words, Ray! We're thrilled to hear that Hope Epps provided you with helpful and informative service and was able to help you lower your insurance dramatically. We'll be sure to pass along your compliments to her. If you need any further assistance, please don't hesitate to reach out!"
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Cody McBrayer

October 28, 2025

5  out of  5
rating by Cody McBrayer
"After a decade with USAA, I decided to explore new homeowners and auto insurance options. Jeremy Scott not only increased our coverage but also saved us money. He was professional and helpful throughout the process, and my wife appreciated his kindness and the personal connection he made by discussing the importance of family. I highly recommend Jeremy's services."
We responded:
"Thank you so much for your thoughtful review, Cody! I’m thrilled to hear that I was able to increase your coverage while saving you money. It means a lot that my professionalism and personal approach made a positive impact on both you and your wife. I truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
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Ryan Arnold

October 27, 2025

5  out of  5
rating by Ryan Arnold
"I really appreciate Jeremy taking the time to go over our policies, making us aware of some changes we should consider making to each policy. We were giving ample time to make changes, without feeling rushed. Jeremy Scott is very welcoming, friendly, caring and wants to do what's best for you."
We responded:
"Thank you so much, Ryan! I’m glad I could take the time to thoroughly review your policies and help you understand the changes that might benefit you. It’s important to me that you never feel rushed and have all the time you need to make the best decisions. I truly appreciate your kind words and am always here to provide friendly, caring service that puts your needs first. Please don’t hesitate to reach out anytime!"
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Karyn Arnold

October 27, 2025

5  out of  5
rating by Karyn Arnold
"Jeremy is very personable & very accommodating. Highly recommend!"
We responded:
"Thank you, Karyn! I appreciate your kind words and recommendation. It’s my goal to provide personalized and flexible service, and I’m glad that came through. Please feel free to reach out anytime—I’m here to help!"
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Felicia Hightower

October 27, 2025

5  out of  5
rating by Felicia Hightower
"Jeremy helped us with our life and auto insurance policies. He made the process quick and we had no lapse in our coverage. Jeremy also saved us a lot of money on our car insurance versus what we were previously paying. I would highly recommend Jeremy and his team of folks for all your insurance needs! We are beyond grateful for his expertise and support."
We responded:
"Thank you so much, Felecia, for your kind words! I’m really glad I could make the insurance process quick and easy for you, and that we were able to save you money on your car insurance. It means a lot to me to have your recommendation, and I’m grateful for the opportunity to support you with your life and auto insurance needs. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out—I’m here to help!"
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Angel T

October 25, 2025

5  out of  5
rating by Angel T
"Jason delivered outstanding customer service, made process smooth and answered all my questions."
We responded:
"Thank you for your wonderful feedback, Angel! We're delighted to hear that Jason provided outstanding customer service and made the process smooth for you. We appreciate your kind words and are always here to help with any questions you may have!"
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Kate Gunther

October 23, 2025

5  out of  5
rating by Kate Gunther
"Sophia was very helpful in making it a quick process!"
We responded:
"Thank you so much for your kind words, Kate! We're thrilled to hear that Sophia was able to make the process quick and easy for you. We appreciate your feedback and look forward to assisting you again in the future!"
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Ken Barney

October 22, 2025

5  out of  5
rating by Ken Barney
"ALLISON was so very helpful in getting my Drive Safely App to work correctly..The office staff were courteous and Jeremy greeted me as I was leaving..GREAT team!!"
We responded:
"Thank you so much, Ken, for your kind words! We're glad to hear that Sophia provided you with courteous and helpful service. If you have any other questions or need assistance, please don't hesitate to reach out. We're here to help!"
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Allison Hartsfield

October 21, 2025

5  out of  5
rating by Allison Hartsfield
"Hope Epps at State Farm was a pleasure to work with. Thank you!"
We responded:
"Thank you so much for your kind words, Allison! We're delighted to hear that Hope Epps provided you with a great experience. We appreciate your trust in State Farm and look forward to assisting you again in the future!"
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Barbara Malaba

October 17, 2025

5  out of  5
rating by Barbara Malaba
"Great working with Hope she was patient and polite explained everything i did not understand"
We responded:
"Thank you so much for your kind words, Barbara! We're delighted to hear that Hope was patient, polite, and took the time to explain everything clearly. We appreciate your feedback and look forward to working with you again!"
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Nelvan Gonzalez

October 16, 2025

5  out of  5
rating by Nelvan Gonzalez
"Jason Scott was able to provide exceptional customer service and was very thorough and detailed in explaining my upcoming policy and the type of services that I am going to be receiving from State Farm. He Went above and beyond and provided different options and a number of quotes so that my wife and I could select the Best option that suited us. I will be providing his information to my Friends and family, as I was able to save 2/3 of what I was paying compared to the previous company I was with."
We responded:
"Thank you so much for your wonderful review, Nelvan! We're thrilled to hear that Jason Scott provided exceptional service and took the time to thoroughly explain your policy and options. It's fantastic that you and your wife were able to find the best plan and save significantly compared to your previous provider. We truly appreciate you recommending Jason to your friends and family. If you ever need anything else, we're here to help!"
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Bryson Hodges

October 14, 2025

5  out of  5
rating by Bryson Hodges
"Available, transparent, helpful"
We responded:
"Thank you, Bryson, for your concise and positive feedback! We're glad to hear that you found our service available, transparent, and helpful. If you ever need assistance in the future, don't hesitate to reach out!"
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Paul Jones

October 9, 2025

5  out of  5
rating by Paul Jones
"SOPHIA WAS A GREAT HELP TODAY."
We responded:
"Thank you, Paul! We're happy to hear that Sophia was a great help to you today. We appreciate your feedback and look forward to assisting you again!"