Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Timothy Butman

Timothy Butman

June 5, 2026

5  out of  5
rating by Timothy Butman
"Very helpful and kind staff, especially sophia."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeremy Scott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Sharon Wright

Sharon Wright

June 4, 2026

5  out of  5
rating by Sharon Wright
"Hope Epps gave me an initial quote of over $80 less than what I'm paying per month right now. Before my current policy was due for the next payment, I cancelled it. Cason talked me through my new State Farm policy. He was patient and thorough. I was hesitant to leave a company I'd been with for years, but the better coverage with State Farm at a lower premium was impossible to pass up. Cason helped me set up my online account and sent my documents and ID card while on the phone with him. He and Hope made this transition very easy. Plus, I'm excited to be saving $483 per 6 months."
We responded:
"Thank you for the fantastic review, Sharon! We are always here to help with your insurance needs here in Callahan . "
Profile photo of jurgen deblauwe

jurgen deblauwe

June 4, 2026

5  out of  5
rating by jurgen deblauwe
"Best ever, great service"
We responded:
"jurgen, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Rod Kelvin Gonzalo

Rod Kelvin Gonzalo

June 3, 2026

5  out of  5
rating by Rod Kelvin Gonzalo
"Sophia is awesome. She helped us in getting our insurance. She is very accommodating and helped us in our insurance.She has an excellent experience."
We responded:
"Thank you for the amazing review, Rod! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Josh Higginbotham

Josh Higginbotham

May 30, 2026

5  out of  5
rating by Josh Higginbotham
"I had a very welcoming conversation with Jeremy Scott and was very happy with the quote he provided for me! Also, Hope Epps was very pleasant to speak with and glad I have the pleasure of doing business with them. Even though they weren’t able to save money with RV insurance they saved me about $500 a year on Auto insurance! Thanks State Farm!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeremy Scott’s Team here in Callahan . "
Profile photo of Bruce Coulter

Bruce Coulter

May 21, 2026

5  out of  5
rating by Bruce Coulter
"Julie did an awesome job and was able to save me money on my auto! Highly recommend using Jeremy Scott State Farm for your insurance needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeremy Scott’s Team. "
Profile photo of Q Lyons

Q Lyons

May 10, 2026

5  out of  5
rating by Q Lyons
"I would like to thank you for taking the time to save me $100 plus on my insurance policy. Your patience and knowledge really made me feel like I was in good hands. Thank you so much."
We responded:
"Thank you for the fantastic review, Q! We are always here to help with your insurance needs here in Callahan . "
Profile photo of Erin Miller

Erin Miller

May 8, 2026

5  out of  5
rating by Erin Miller
"Hope is so easy to work with when dealing with our insurance. She’s very knowledgeable, flexible, very respectful and very patient with everything. She has really been a huge help when it comes to explaining things and giving a break down of things. I really appreciate her and thankful to be able to speak to her anytime I have questions or concerns. She is also really reliable when it comes to calling customers back and notifying them."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeremy Scott’s Team. "
Profile photo of Susan Christian

Susan Christian

May 7, 2026

5  out of  5
rating by Susan Christian
"Jeremy was very informative, very professional, Quick and answered everything I needed to know. Super satisfied with his help today! Thanks!"
We responded:
"Susan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jeremy Scott’s Team here in our Callahan office. "
Profile photo of Ferne Armstrong

Ferne Armstrong

May 7, 2026

5  out of  5
rating by Ferne Armstrong
"I had a fantastic experience working with Sophia. She secured great rates that outperformed other options I explored. Her customer service was top-notch—she was professional and approachable. What really stood out, however, was her follow-up. I felt that I was being well looked after."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeremy Scott’s Team. "
Profile photo of Ramon Richardson Sr.

Ramon Richardson Sr.

May 7, 2026

5  out of  5
rating by Ramon Richardson Sr.
"Everything has been wonderful customer care and everyone else has helped me out very well and I appreciate it very much thank you Sophia. God bless to all."
We responded:
"Hello Ramon, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!"
Profile photo of Katie Johnson

Katie Johnson

May 7, 2026

5  out of  5
rating by Katie Johnson
"Very courteous and helpful"
We responded:
"Wow, thank you for the 5-star review, Katie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Zack

Zack

May 6, 2026

5  out of  5
rating by Zack
"I had an awesome experience with Hope Epps from State Farm. She made everything a breeze and worry free! I highly recommend going to see her. If there is anyway she can save you money, she will!"
We responded:
"We appreciate your review, Zack. We are so happy that you had such a wonderful experience with State Farm Agent Jeremy Scott’s Team here in Callahan ! "
Profile photo of JJ B

JJ B

May 6, 2026

5  out of  5
rating by JJ B
"Worked with hope and she took very good care of me and is always answering any questions I call her with!"
We responded:
"Thank you for the amazing review, JJ! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of James Jacobs

James Jacobs

May 6, 2026

5  out of  5
rating by James Jacobs
"Office staff are very professional courteous and very helpful and caring. Able to answer all your questions pertaining to your insurance needs Also wanted to mention Julie does a great job in answering my inquiries with a smile that goes a long way"
We responded:
"James, thank you for your wonderful review of State Farm Agent Jeremy Scott’s Team!"
Profile photo of Sheila Paden

Sheila Paden

May 5, 2026

5  out of  5
rating by Sheila Paden
"Thank you Hope! She was great and made everything so easy!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Sabrena Martin

Sabrena Martin

May 5, 2026

5  out of  5
rating by Sabrena Martin
"I have had such an amazing experience with this insurance firm, been with them for many, many years however Ms. Hope helped keep me calm and in the loop during a very scary accident and she was brand new then. Since then, I have had the pleasure to continue working with her while obtaining quotes for my oldest child to be added and she always helps by giving me all the options for savings! Ask for HOPE, she is the best!!"
We responded:
"Thank you for the 5-star review, Sabrena! Here on State Farm Agent Jeremy Scott’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Deborah Gonzalez

Deborah Gonzalez

May 4, 2026

5  out of  5
rating by Deborah Gonzalez
"The most and Good experience that i ever had. He help me getting more coverage and save money. Awwsome! Thanks"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeremy Scott’s Team here in Callahan . "
Profile photo of Gerald Perret

Gerald Perret

May 4, 2026

5  out of  5
rating by Gerald Perret
"Hope Epps had me in and out of there fast. It was easy to get the whole process done and over with. Will definitely come back to insure other things."
We responded:
"Gerald, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jeremy Scott’s Team here in our Callahan office. "
Profile photo of Paula Addison

Paula Addison

May 4, 2026

5  out of  5
rating by Paula Addison
"I have been working with Hope for quite a while and she is always so friendly and helpful. I can always expect professional and support when I call and speak with Hope."
We responded:
"Thank you for the amazing review, Paula! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Gavin

Gavin

May 4, 2026

5  out of  5
rating by Gavin
"Jason Scott called when I put my number into one of those sites by mistake. I answered to not waste his time calling. He asked me for 5 minutes to try and save me some money. By the end of it I ended up saving 30$ a month AND adding my fiances car and her to the policy. So a second car and driver for 30$ a month. His professionalism can not be understated. I actually saved their office number and plan on giving it out. 10/10 would come back. Definitely do not regret spending that 5 minutes. Thanks again jason! God bless."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeremy Scott’s Team. "
Profile photo of Princeton Gardner

Princeton Gardner

May 1, 2026

5  out of  5
rating by Princeton Gardner
"Ask for Ms. Julie Ann Oliver she’s an amazing spokesperson that explains & provides extra details & a great listener , all process of the policies that I purchase was smooth !!!"
We responded:
"Princeton, thank you for your wonderful review of State Farm Agent Jeremy Scott’s Team!"
Profile photo of Ceryle Freeburn

Ceryle Freeburn

May 1, 2026

5  out of  5
rating by Ceryle Freeburn
"Julie was so easy to work with when I had to update my policy to add my new car. She was very flexible and worked around my availability and handled everything."
We responded:
"Thank you for the 5-star review, Ceryle! Here on State Farm Agent Jeremy Scott’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Jonathan Randolph

Jonathan Randolph

April 29, 2026

5  out of  5
rating by Jonathan Randolph
"The process of finding new insurance is not always on top of the fun list, but the team at State Farm made it an easy process. I appreciate Sophia who helped make everything go smoothly and the follow up she did. The entire process was great and the rates were very good! I am thankful of the team (especially Sophia), and the great job that was done."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeremy Scott’s Team. "
Profile photo of Marcy Pate

Marcy Pate

April 27, 2026

5  out of  5
rating by Marcy Pate
"Switched from Progressive and saved me about $135 a month. Sophia was great to work with also. Definitely glad I gave them the opportunity to quote."
We responded:
"Thanks so much for the fantastic rating, Marcy! We are so glad you had a positive experience with us here on State Farm Agent Jeremy Scott’s Team. If there is anything we can do for you in the future, just give us a shout! "